ONLINE RETURN POLICY

Sale Items:

All items purchased at promotional, sale pricing are non-refundable and final sale.

Regular Priced Items:

We gladly accept returns on regular priced items that meet the following requirements:


1. Return is requested by the customer within 3 days of delivery date.
2. The item is returned to us within 14 days of delivery date.

All merchandise must be returned unworn, unwashed, with the price tags intact along with the original invoice/receipt. Refunds are processed within 5 days after we receive the return merchandise and will be given in form of store credit. You will receive a confirmation by email once your refund is processed.

If you have any questions, please email us at info@ilovekaya.com